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    Adobe Photoshop CS6: Part 2

    Description

    Photoshop is a leading graphic creation application, popular among graphic designers, illustrators, and photographers. Photoshop’s numerous features work together to provide a comprehensive toolset for you, the design professional. This course delves into some of the more advanced image creation and editing techniques, and offers you hands-on activities that demonstrate how these techniques can be used in combination to create exciting visual effects.

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    Additional Information
    Exam Number

    Course Code

    ELK92-012

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Creating Raster Images*Lesson 2: Working with Vector Image Tools*Lesson 3: Using Advanced Layer Techniques*Lesson 4: Automating Tasks*Lesson 5: Creating and Editing Video

    Learning Objectives

    Draw images by using raster tools such as brushes, stamps, erasers, and gradients.*Create visuals by using vector tools such as the pen, shape, and type tools.*Create special effects and streamline workflow by using advanced layer tools such as masks, filters, layer styles, smart objects, and layer comps.*Streamline your workflow with actions and batch processing.*Create videos and animate graphics within your videos.

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    https://masterskill.co.za/edu_content/uploads/2017/08/ol92-012_rev3.0n-PDF.pdf

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    Exam NumberCourse Code
    -ELK92-012

    Course Time: 1.0 day

    Photoshop is a leading graphic creation application, popular among graphic designers, illustrators, and photographers. Photoshop’s numerous features work together to provide a comprehensive toolset for you, the design professional. This course delves into some of the more advanced image creation and editing techniques, and offers you hands-on activities that demonstrate how these techniques can be used in combination to create exciting visual effects.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Photoshop CS6: Part 1 [ACA Certification]

    Description

    Adobe® Photoshop® CS6: Part 1 focuses on some of the basic features of Photoshop so that the student can navigate the environment and use Photoshop tools to work with photographic images. In addition, the orientation to Adobe Bridge and organization of files in Bridge is covered. Although Photoshop is used by a variety of professionals, from photographers to designers to videographers, Photoshop Part 1 will focus mainly on the photography component. The illustration and animation techniques are covered in subsequent levels of Photoshop.*You can also use this course to prepare for the Adobe Visual Communication using Photoshop CS6 exam.

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    Additional Information
    Exam Number

    Course Code

    ELK92-011

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Getting Started with Photoshop*Lesson 2: Beginning with Image Basics*Lesson 3: Managing Selections and Layers*Lesson 4: Making Image Adjustments*Lesson 5: Refining Images*Lesson 6: Saving Images for Web and Print*Appendix A: Visual Communication Using Photoshop CS6 Exam Mapping

    Learning Objectives

    Identify the basic components of the Photoshop workspace and Adobe Bridge.*Define image size, resolution, and color modes.*Work with selection tool and layers.*Make image enhancements and adjustments.*Open and modify an image in Camera Raw.*Prepare images for print and web.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK92-011_rev3.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK92-011

    Course Time: 1.0 day

    Adobe® Photoshop® CS6: Part 1 focuses on some of the basic features of Photoshop so that the student can navigate the environment and use Photoshop tools to work with photographic images. In addition, the orientation to Adobe Bridge and organization of files in Bridge is covered. Although Photoshop is used by a variety of professionals, from photographers to designers to videographers, Photoshop Part 1 will focus mainly on the photography component. The illustration and animation techniques are covered in subsequent levels of Photoshop.*You can also use this course to prepare for the Adobe Visual Communication using Photoshop CS6 exam.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Dreamweaver CC (2014): Part 2 [ACA + ACE Certification]

    Description

    You are familiar with creating web pages and now you will enhance the web pages by means of adding advanced functions such as navigational controls, media elements, and forms. Also, it is essential to ensure that your websites are compatible with various modern day display devices such as mobile phones, tablets, and smartphones. In this course, you will use Adobe® Dreamweaver® CC to create fluid CSS layouts, implement mobile integration techniques, and share files over a server to work in a collaborative manner. All this will ensure that you develop a website that helps retain user interest by means of providing an engaging user experience across multiple display devices.*This course covers the Web Authoring Using Adobe Dreamweaver CC objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

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    Additional Information
    Exam Number

    Course Code

    ELK92-004

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Identifying Website Requirements*Lesson 2: Creating Layouts*Lesson 3: Formatting Web Pages*Lesson 4: Creating Forms*Lesson 5: Integrating Media Files with Dreamweaver*Lesson 6: Managing Website Files*Appendix A: Project Management Phases and Issues*Appendix B: Graphic Design Principles*Appendix C: W3C*Appendix D: HTML*Appendix E: Web Authoring Using Adobe Dreamweaver CC Certification Exam Objectives*Appendix F: Adobe Certified Expert Dreamweaver CC Exam Mapping*Appendix G: Adobe Dreamweaver CC: New Features

    Learning Objectives

    Identify website requirements.*Create layouts.*Format web pages.*Create forms.*Integrate media files with Dreamweaver.*Manage website files.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK92-004_rev2.1-pdf.pdf

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    Exam NumberCourse Code
    -ELK92-004

    Course Time: 1.0 day

    You are familiar with creating web pages and now you will enhance the web pages by means of adding advanced functions such as navigational controls, media elements, and forms. Also, it is essential to ensure that your websites are compatible with various modern day display devices such as mobile phones, tablets, and smartphones. In this course, you will use Adobe® Dreamweaver® CC to create fluid CSS layouts, implement mobile integration techniques, and share files over a server to work in a collaborative manner. All this will ensure that you develop a website that helps retain user interest by means of providing an engaging user experience across multiple display devices.*This course covers the Web Authoring Using Adobe Dreamweaver CC objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Dreamweaver CC (2014): Part 1 [ACA + ACE Certification]

    Description

    You want to create and maintain web pages for your website. The fundamental elements of a web page are HTML, XHTML, CSS, and some JavaScript. These technologies take some time to master. In this course, you will use Adobe® Dreamweaver® to create web pages, focusing on the content, styling, and design. As you construct the web pages, Dreamweaver will competently create the XHTML, CSS, and JavaScript required.*You will also maintain and administer your website with Dreamweaver’s site and page management tools. The website and pages you create will reflect your content and design and will be professionally accurate for your site visitors.*This course covers the Web Authoring Using Adobe Dreamweaver CC objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

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    Additional Information
    Exam Number

    Course Code

    ELK92-003

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Getting Started with Dreamweaver*Lesson 2: Creating a Website*Lesson 3: Creating Web Pages*Lesson 4: Inserting Tables and Importing Content

    Learning Objectives

    Identify Dreamweaver fundamentals.*Create websites.*Create web pages.*Insert tables and import content into web pages.*Create reusable site assets.*Link web pages and send the website to the server.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK92-003_rev2.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK92-003

    Course Time: 1.0 day

    You want to create and maintain web pages for your website. The fundamental elements of a web page are HTML, XHTML, CSS, and some JavaScript. These technologies take some time to master. In this course, you will use Adobe® Dreamweaver® to create web pages, focusing on the content, styling, and design. As you construct the web pages, Dreamweaver will competently create the XHTML, CSS, and JavaScript required.*You will also maintain and administer your website with Dreamweaver’s site and page management tools. The website and pages you create will reflect your content and design and will be professionally accurate for your site visitors.*This course covers the Web Authoring Using Adobe Dreamweaver CC objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Dreamweaver CS6: Part 2 [ACA Certification]

    Description

    You are familiar with creating web pages and now you will enhance the web pages by means of adding advanced functions such as navigational controls, media elements, and forms. Also, it is essential to ensure that your websites are compatible with various modern day display devices such as mobile phones, tablets, and smartphones. In this course, you will create fluid CSS layouts, implement mobile integration techniques, and share files over a server to work in a collaborative manner. All this will ensure that you develop a website that helps retain user interest by means of providing an engaging user experience across multiple display devices.*This course covers the Adobe Web Communication using Dreamweaver CS6 objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

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    Additional Information
    Exam Number

    Course Code

    ELK92-002

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Identifying Website Requirements*Lesson 2: Creating Layouts*Lesson 3: Formatting Web Pages*Lesson 4: Creating Forms*Lesson 5: Integrating Media Files with Dreamweaver*Lesson 6: Using Mobile Integration Techniques*Lesson 7: Previewing and Testing a Website*Lesson 8: Managing Website Files*Appendix A: Project Management Phases and Issues*Appendix B: Graphic Design Principles*Appendix C: W3C*Appendix D: HTML*Appendix E: Adobe Web Communication Using Dreamweaver CS6 Objectives*Appendix F: Adobe Dreamweaver CS6 ACE Certification Exam Objectives*Appendix G: Adobe Dreamweaver CS6: New Features

    Learning Objectives

    Identify website requirements.*Create layouts.*Format web pages.*Create forms.*Integrate media files with Dreamweaver.*Use mobile integration techniques.*Preview and test a website.*Manage website files.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK92-002_rev2.1-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -ELK92-002

    Course Time: 1.0 day

    You are familiar with creating web pages and now you will enhance the web pages by means of adding advanced functions such as navigational controls, media elements, and forms. Also, it is essential to ensure that your websites are compatible with various modern day display devices such as mobile phones, tablets, and smartphones. In this course, you will create fluid CSS layouts, implement mobile integration techniques, and share files over a server to work in a collaborative manner. All this will ensure that you develop a website that helps retain user interest by means of providing an engaging user experience across multiple display devices.*This course covers the Adobe Web Communication using Dreamweaver CS6 objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Microsoft® Windows 8.1: Transition from Windows 7

    Description

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves performing a greater number of work-related tasks, from a variety of devices, regularly. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer. While being able to access your work from nearly anywhere is a matter of convenience and efficiency, it also has its drawbacks. Some devices simply don’t have the ability to run many of the applications you use in an office setting. You have likely experienced the frustration of trying to review a document from a mobile device, only to encounter an error message.*With the release of Windows 8.1, Microsoft has made strides in bridging the gap between your laptop or desktop PC, and a variety of mobile devices. While this may bring us one step closer to the ability to work anywhere, any time, from any device, it can present some challenges. How can an operating system designed to work on mobile devices also function on a PC? How can you make a smooth transition from one type of device to another? And, how compatible can these vastly different environments really be?*Because considerations such as these went into the design and development of Windows 8.1, you may find the Windows 8.1 environment to be a rather dramatic change from what you’re used to. But, developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you’ve gained a foundational understanding of how to operate within the Windows 8.1 environment from your PC, you’ll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 8.1 operating system.

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    Additional Information
    Exam Number

    Course Code

    ELK91-130

    Course Time

    1.0 Day

    Course Outline

    Lesson 1: Navigating the Windows 8.1 Environment*Lesson 2: Working with Common Features*Lesson 3: Customizing the Windows 8.1 Environment*Lesson 4: Using Internet Explorer 11*Lesson 5: Using Windows 8.1 Security Features*Lesson 6: Using Other Windows 8.1 Features

    Learning Objectives

    Navigate the Windows 8.1 environment.*Work with common features.*Customize the Windows 8.1 environment.*Use Internet Explorer 11 in the new user interface.*Use Windows 8.1 security features.*Use other Windows 8.1 features.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK91-130_rev2.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK91-130

    Course Time: 1.0 Day

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves performing a greater number of work-related tasks, from a variety of devices, regularly. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer. While being able to access your work from nearly anywhere is a matter of convenience and efficiency, it also has its drawbacks. Some devices simply don't have the ability to run many of the applications you use in an office setting. You have likely experienced the frustration of trying to review a document from a mobile device, only to encounter an error message.*With the release of Windows 8.1, Microsoft has made strides in bridging the gap between your laptop or desktop PC, and a variety of mobile devices. While this may bring us one step closer to the ability to work anywhere, any time, from any device, it can present some challenges. How can an operating system designed to work on mobile devices also function on a PC? How can you make a smooth transition from one type of device to another? And, how compatible can these vastly different environments really be?*Because considerations such as these went into the design and development of Windows 8.1, you may find the Windows 8.1 environment to be a rather dramatic change from what you're used to. But, developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you've gained a foundational understanding of how to operate within the Windows 8.1 environment from your PC, you'll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 8.1 operating system.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Introduction to Personal Computers Using Microsoft Windows 10

    Description

    Welcome to Introduction to Personal Computers Using Microsoft® Windows® 10. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

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    Additional Information
    Exam Number

    Course Code

    ELK91-064

    Course Time

    1.0 Day

    Course Outline

    Lesson 1: Accessing Windows 10*Lesson 2: Using Windows Universal Apps and Desktop Applications*Lesson 3: Working with Files and Folders*Lesson 4: Using Cortana and Edge*Lesson 5: Customizing the Windows 10 Environment*Lesson 6: Installing and Removing Devices*Lesson 7: Using Windows 10 Security Features*Appendix A: Getting to Know Personal Computers*Appendix B: Other Windows 10 Features*Appendix C: Continuum Navigation*Appendix D: Get Started App

    Learning Objectives

    Access Windows 10.*Use Windows apps and desktop applications to complete day-to-day tasks, including installing new apps and multitasking with multiple programs.*Work with files and folders by using File Explorer and OneDrive.*Use Cortana as your virtual personal assistant and use Edge for web browsing.*Customize the Windows 10 environment.*Install and remove printers and peripheral devices.*Use Windows 10 security features to create more secure passwords and protect your device against common attacks.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK91-064_rev1.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK91-064

    Course Time: 1.0 Day

    Welcome to Introduction to Personal Computers Using Microsoft® Windows® 10. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Apple iPad for Business Use (iOS 7)

    Description

    The Apple® iPad® is rapidly becoming a powerful and valued business tool for use in the office and on the go when you’re away from the office. When you integrate your iPad with regular business practices, you can get seamless access to email, the Internet, calendaring and messaging, cloud-based data, and productivity apps that you’ll easily discover and include in your working day. As you travel through this course, your journey will begin with navigating the basic features of your iPad, followed by exploring and using the various apps that make your iPad an exciting and productive business tool.

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    Additional Information
    Exam Number

    Course Code

    ELK91-054

    Course Time

    1.0 Day

    Course Outline

    Lesson 1: Getting Started with the iPad*Lesson 2: Connecting with the iPad*Lesson 3: Communicating with the iPad*Lesson 4: Using iWork Apps*Lesson 5: Maintaining and Securing the iPad*Appendix A: Storing Files*Appendix B: Accessibility Options

    Learning Objectives

    Navigate the iPad interface by using the basic components, buttons, controls, and gestures.*Manage wireless connectivity and sync with iCloud.*Communicate with others by using the Mail, Contacts, and Calendar apps.*Create, modify, and share basic word processing, spreadsheet, and presentation files.*Maintain and secure your iPad device, and install apps from the App Store.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK91-054_rev1.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK91-054

    Course Time: 1.0 Day

    The Apple® iPad® is rapidly becoming a powerful and valued business tool for use in the office and on the go when you're away from the office. When you integrate your iPad with regular business practices, you can get seamless access to email, the Internet, calendaring and messaging, cloud-based data, and productivity apps that you'll easily discover and include in your working day. As you travel through this course, your journey will begin with navigating the basic features of your iPad, followed by exploring and using the various apps that make your iPad an exciting and productive business tool.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Using Microsoft Windows 10

    Description

    Welcome to Using Microsoft® Windows® 10. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

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    Additional Information
    Exam Number

    Course Code

    ELK91-038

    Course Time

    1.0 Day

    Course Outline

    Lesson 1: Accessing Windows 10*Lesson 2: Using Windows Universal Apps and Desktop Applications*Lesson 3: Working with Files and Folders*Lesson 4: Using Cortana and Edge*Lesson 5: Customizing the Windows 10 Environment*Lesson 6: Installing and Removing Devices*Lesson 7: Using Windows 10 Security Features*Appendix A: Getting to Know Personal Computers*Appendix B: Other Windows 10 Features*Appendix C: Continuum Navigation*Appendix D: Get Started App

    Learning Objectives

    Access Windows 10.*Use Windows apps and desktop applications to complete day-to-day tasks, including installing new apps and multitasking with multiple programs.*Work with files and folders by using File Explorer and OneDrive.*Use Cortana as your virtual personal assistant and use Edge for web browsing.*Customize the Windows 10 environment.*Install and remove printers and peripheral devices.*Use Windows 10 security features to create more secure passwords and protect your device against common attacks.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK91-038_rev1.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK91-038

    Course Time: 1.0 Day

    Welcome to Using Microsoft® Windows® 10. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Microsoft Windows 10: Transition from Windows 7

    Description

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves regularly performing a greater number of work-related tasks, from a variety of devices. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer.*With the release of Microsoft® Windows® 10, Microsoft has made strides in bridging the gap between your laptop or desktop PC and a variety of mobile devices. Developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you’ve gained a foundational understanding of how to operate within the Windows 10 environment from your PC, you’ll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 10 operating system.

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    Additional Information
    Exam Number

    Course Code

    ELK91-037

    Course Time

    1.0 Day

    Course Outline

    Lesson 1: Navigating the Windows 10 Environment*Lesson 2: Working with Apps and Desktop Applications*Lesson 3: Using Cortana and Edge*Lesson 4: Managing Windows 10*Lesson 5: Securing Your Computer*Lesson 6: Using Backup and Recovery Tools*Appendix A: Continuum Navigation

    Learning Objectives

    Navigate the Windows 10 environment.*Work with apps and desktop applications.*Use Cortana and Edge.*Manage Windows 10.*Secure your computer.*Use Backup and Recovery Tools.

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    https://masterskill.co.za/edu_content/uploads/2017/07/ol91-037_rev1.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK91-037

    Course Time: 1.0 Day

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves regularly performing a greater number of work-related tasks, from a variety of devices. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer.*With the release of Microsoft® Windows® 10, Microsoft has made strides in bridging the gap between your laptop or desktop PC and a variety of mobile devices. Developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you've gained a foundational understanding of how to operate within the Windows 10 environment from your PC, you'll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 10 operating system.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    CyberSAFE (Securing Assets For Endusers) Extended Edition

    Description

    Welcome to CyberSAFE (Securing Assets For End-users) Extended Edition. Regardless of your computer experience, this class will help you become more aware of technology-related risks and what you can do to protect yourself and your organization from them. This course will help you to understand security compliance considerations, social engineering, malware, and various other data security-related concepts. In this course, you will explore the hazards and pitfalls and learn how to use technology safely and securely..

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    Additional Information
    Exam Number

    Course Code

    ELK91-028

    Course Time

    0.5 Day

    Course Outline

    Lesson 1: Identifying the Need for Security*Lesson 2: Securing Devices*Lesson 3: Using the Internet Securely

    Learning Objectives

    Identify the need for security.*Secure devices like desktops, laptops, smartphones, and more.*Secure your use of the Internet.

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    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-028_rev1.1n-pdf.pdf

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    Exam NumberCourse Code
    -ELK91-028

    Course Time: 0.5 Day

    Welcome to CyberSAFE (Securing Assets For End-users) Extended Edition. Regardless of your computer experience, this class will help you become more aware of technology-related risks and what you can do to protect yourself and your organization from them. This course will help you to understand security compliance considerations, social engineering, malware, and various other data security-related concepts. In this course, you will explore the hazards and pitfalls and learn how to use technology safely and securely..

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Zoho CRM: Advanced User Skills

    Description

    A customer relationship management (CRM) system is a helpful tool in building strong relationships with customers. You can now take advantage of the powerful and user-friendly features of Zoho’s CRM to automate the marketing and sales processes within your organization.*This course will provide you with the knowledge and skills needed to use the advanced features of Zoho CRM in the real world. You will use Zoho CRM to improve your individual and team efficacy by designing advanced templates, using autoresponders, creating advanced workflows, collaborating with your colleagues with the Feeds module, and creating forecasts. In addition to these CRM functions, you will learn how integrations with other Zoho products and third-party applications can enhance Zoho CRM.

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    Additional Information
    Exam Number

    Course Code

    ELK91-622

    Course Time

    1.0 Day

    Course Outline

    Lesson 1: Improving Job Task Efficiency with Zoho CRM*Lesson 2: Managing a Team with Zoho CRM*Lesson 3: Improving Marketing with Zoho Campaigns, Google AdWords, and Zoho CRM*Lesson 4: Building Customer Relationships with Zoho SalesIQ and Zoho CRM*Lesson 5: Investigating CRM Data with the Advanced Analytics Add-On*Appendix A: Connecting Google Applications and Zoho CRM

    Learning Objectives

    Improve job task efficiency with Zoho CRM.*Manage a team with Zoho CRM.*Improve marketing with Zoho Campaigns, Google AdWords, and Zoho CRM.*Build customer relationships with Zoho SalesIQ and Zoho CRM.*Analyze CRM data with the Advanced Analytics Add-On

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    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-622_rev1.0-pdf.pdf

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    Exam NumberCourse Code
    -ELK91-622

    Course Time: 1.0 Day

    A customer relationship management (CRM) system is a helpful tool in building strong relationships with customers. You can now take advantage of the powerful and user-friendly features of Zoho’s CRM to automate the marketing and sales processes within your organization.*This course will provide you with the knowledge and skills needed to use the advanced features of Zoho CRM in the real world. You will use Zoho CRM to improve your individual and team efficacy by designing advanced templates, using autoresponders, creating advanced workflows, collaborating with your colleagues with the Feeds module, and creating forecasts. In addition to these CRM functions, you will learn how integrations with other Zoho products and third-party applications can enhance Zoho CRM.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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