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    50 One-Minute Tips for Recruiting Employees: Finding the Right People for Your Organization

    Description

    The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.

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    Additional Information
    Exam Number

    Course Code

    CCT-001

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: Do Your Homework*Part 2: Find the Best–General Recruitment Techniques*Part 3: Develop “Youth Appeal”*Part 4: Foster Workplace Diversity*Part 5: Screen to Ensure Success*Part 6: Start Smart– Employee Selection and Orientation

    Learning Objectives

    To outline procedures for planning and implementing effective recruitment strategies.*To describe simple and effective recruitment techniques.*To present special tactics for recruiting young persons.*To offer strategies for recruiting older workers, those in career transition, legal immigrants, and other classes of potentially eligible applicants.*To describe basic techniques for screening job applicants.*To define methods for selecting new employees.

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    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-001_r4.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -CCT-001

    Course Time: Self-study or Classroom Training

    The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    50 One-Minute Tips for Retaining Employees: Building a Win-Win Environment (1st Edition)

    Description

    It is hard enough to retain highly trained and technical workers but facing the challenge of keeping hourly workers, getting new people off on the right foot, and training people to become good trainers are major challenges today. The book 50 Tips for Retaining employees is a self-paced book containing quick ideas for employers to develop and implement their employee retention initiatives.

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    Additional Information
    Exam Number

    Course Code

    CCT-031

    Course Time

    Self-study or Classroom Training

    Course Outline

    Strategy 1: Follow Sound Management Advice*Strategy 2: Make First Impressions Count (Orientation)*Strategy 3: Train! Train! Train! (and Do It Correctly)*Strategy 4: Maintain a Professional Workplace*Strategy 5: Supervise As You Would Like to Be Supervised*Strategy 6: Encourage Ongoing Communication*Strategy 7: Create a Friendly Workplace*Strategy 8: Help Your Employees Succeed

    Learning Objectives

    To present tips for conducting new-employee orientation and training.*To describe strategies for maintaining a professional workplace.*To define ways to maintain positive employee relationships by using ongoing communication and maintaining a supportive and fun work environment.*To outline the ways in which supervisors can help employees to help themselves become successful.*To show managers and supervisors how their own feelings, attitudes, and experiences affect their employees and the workplace.

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    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-031_r4.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -CCT-031

    Course Time: Self-study or Classroom Training

    It is hard enough to retain highly trained and technical workers but facing the challenge of keeping hourly workers, getting new people off on the right foot, and training people to become good trainers are major challenges today. The book 50 Tips for Retaining employees is a self-paced book containing quick ideas for employers to develop and implement their employee retention initiatives.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    A Woman’s Guide to Success: Perfecting Your Professional Images (1st Edition)

    Description

    First impressions matter, and studies have shown that many people’s first impressions are formed within the first 30 seconds. This self-paced book focuses on “total presentation,” the mix of verbal and non-verbal signals that define your image. You will learn how to make the most of your appearance, develop your own personal style, and communicate confidently in the workplace.

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    Additional Information
    Exam Number

    Course Code

    CCT-005

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: Rules of the Road*Part 2: Color*Part 3: Universal Style*Part 4: Where You’re Headed in Tomorrow’s New Age

    Learning Objectives

    N / A

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    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-005_r4.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -CCT-005

    Course Time: Self-study or Classroom Training

    First impressions matter, and studies have shown that many people's first impressions are formed within the first 30 seconds. This self-paced book focuses on "total presentation," the mix of verbal and non-verbal signals that define your image. You will learn how to make the most of your appearance, develop your own personal style, and communicate confidently in the workplace.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Accountability: Managing for Maximum Results (1st Edition)

    Description

    This self-paced book will teach you the techniques to manage employees for maximum results–either individually or as a team. Employees who feel a sense of “ownership” in their organization and their work are more responsible and productive. After completing this course, you will have the critical skills to increase employee self-confidence and success, establish positive expectations and rapport, delegate effectively to get the results you need, and strengthen communication and trust through active listening.

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    Additional Information
    Exam Number

    Course Code

    CCT-002

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: The Case for Accountability.*Part 2: The Manager-Employee Relationship.*Part 3: Leadership & Management Skills.*Part 4: Communication Tools That Build Accountability.*Part 5: Follow-Up Ideas for Skill Development.

    Learning Objectives

    To explain how building relationships that support maximum accountability is beneficial to the organization and the individual.*To describe how to establish positive expectations and rapport through the use of active listening skills.*To explain how to delegate effectively so that employees are empowered and motivated to be accountable for results.*To provide tips and tools for improving communications and creating win-win relationships.

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    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-002_r4.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -CCT-002

    Course Time: Self-study or Classroom Training

    This self-paced book will teach you the techniques to manage employees for maximum results--either individually or as a team. Employees who feel a sense of "ownership" in their organization and their work are more responsible and productive. After completing this course, you will have the critical skills to increase employee self-confidence and success, establish positive expectations and rapport, delegate effectively to get the results you need, and strengthen communication and trust through active listening.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Achieving Consensus: Tools and Techniques (1st Edition)

    Description

    Achieving Consensus looks at consensus as a process—a process that brings different people, different ideas and different approaches together; values that diversity, and then provides a framework to create a solution that is greater than any one person, idea or approach. It is the opportunity to set aside the “I” for the success of the “we.” It is the opportunity to get the power of the group aligned to get things done.

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    Additional Information
    Exam Number

    Course Code

    CCT-033

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: Defining Consensus*Part 2: Your Role on the Road to Consensus*Part 3: Meeting to Achieve Consensus*Part 4: Tools and Techniques*Part 5: More Tools and Techniques

    Learning Objectives

    To define and explain consensus.*To explain individual roles on the road to consensus.*To show the steps needed to create consensus.*To provide problem-solving tools and techniques.

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    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-033_r4.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -CCT-033

    Course Time: Self-study or Classroom Training

    Achieving Consensus looks at consensus as a process—a process that brings different people, different ideas and different approaches together; values that diversity, and then provides a framework to create a solution that is greater than any one person, idea or approach. It is the opportunity to set aside the “I” for the success of the “we.” It is the opportunity to get the power of the group aligned to get things done.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Achieving Job Satisfaction: Helping Employees Reach Higher Productivity (1st Edition)

    Description

    This book will help you determine your level of satisfaction and then it will assist you in making positive changes to increase both your satisfaction level and quality of work.

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    Additional Information
    Exam Number

    Course Code

    CCT-007

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: Accepting the Challenge*Part 2: The Psychology of Job Satisfacation*Part 3: More than Just a Job*Part 4: Attitude Traps*Part 5: Exercises to Close the Gap

    Learning Objectives

    N / A

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    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-007_r4.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -CCT-007

    Course Time: Self-study or Classroom Training

    This book will help you determine your level of satisfaction and then it will assist you in making positive changes to increase both your satisfaction level and quality of work.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Achieving Life Balance: Taking Action for a Better Life (1st Edition)

    Description

    Achieving life balance has become one of the hottest topics for self-improvement in today’s hectic, fast-paced world. With constant demands pulling us in every direction, more and more of us are recognizing the need to reevaluate, reorganize, and reprioritize to live the life we want. Perhaps you are currently in this position. If so, ACHIEVING LIFE BALANCE is for you. The tips in this book will show you how to take charge, set goals, and rewrite your life script in order to change the patterns that may be keeping you from living a better life. Each lesson will help you reassess each area of your life and find ways to achieve better balance by looking at how you manage your self, your time, and your relationships.

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    Additional Information
    Exam Number

    Course Code

    CCT-034

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: What Is Balance for You?*Part 2: Setting Goals and Action Plans*Part 3: Managing Your Self*Part 4: Managing Your Time*Part 5: Managing Your Relationships

    Learning Objectives

    To explore the meaning of life balance and in what ways your own life may not be balanced the way you would like.*To explain goal setting and creating action plans to meet your goals.*To help you discover your psychological drivers and reprogram them for more positive results.*To present strategies for managing your time according to your values.*To demonstrate effective ways to manage your relationships with others.

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    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-034_r4.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -CCT-034

    Course Time: Self-study or Classroom Training

    Achieving life balance has become one of the hottest topics for self-improvement in today's hectic, fast-paced world. With constant demands pulling us in every direction, more and more of us are recognizing the need to reevaluate, reorganize, and reprioritize to live the life we want. Perhaps you are currently in this position. If so, ACHIEVING LIFE BALANCE is for you. The tips in this book will show you how to take charge, set goals, and rewrite your life script in order to change the patterns that may be keeping you from living a better life. Each lesson will help you reassess each area of your life and find ways to achieve better balance by looking at how you manage your self, your time, and your relationships.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Acrobat Pro DC

    Description

    Communicating ideas and information is the cornerstone of organizational operations. And, electronic forms of communication have made the transfer of knowledge quick, easy, and inexpensive. The ability to harness the potential of electronic forms of communication is critical in nearly every type of organization. But, in many, if not most, organizations, people work with a wide variety of devices running on a wide variety of platforms. And sometimes, what works well or looks good on one device, won’t work at all on another device. Or, your carefully designed and formatted document may end up looking like a jumbled mess on someone else’s computer. So, how do you balance the need to communicate ideas to large groups of people with the enormous diversity found in today’s electronic devices? The answer: you don’t have to because Adobe created the Portable Document Format (PDF) as a solution to incompatible document formats.*Adobe® Acrobat® Pro DC puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality and features available in Acrobat, you will ensure the integrity of your electronic documents regardless of who views them, on what devices, or with what operating systems. And that will give you the confidence and peace of mind that comes with knowing that what you meant to communicate is what your document recipients will see.

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    Additional Information
    Exam Number

    Course Code

    ELK92-103

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Accessing PDF Documents*Lesson 2: Creating and Saving PDF Documents*Lesson 3: Navigating Content in a PDF Document*Lesson 4: Modifying PDF Documents*Lesson 5: Reviewing PDF Documents*Lesson 6: Converting PDF Files*Appendix A: Acrobat Pro DC on Touchscreen Devices

    Learning Objectives

    Access information in a PDF document.*Create and save PDF documents.*Navigate content in a PDF document.*Modify PDF documents.*Review PDF documents.*Convert PDF documents.

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    https://masterskill.co.za/edu_content/uploads/2017/08/ol92-103_rev1.0n-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -ELK92-103

    Course Time: 1.0 day

    Communicating ideas and information is the cornerstone of organizational operations. And, electronic forms of communication have made the transfer of knowledge quick, easy, and inexpensive. The ability to harness the potential of electronic forms of communication is critical in nearly every type of organization. But, in many, if not most, organizations, people work with a wide variety of devices running on a wide variety of platforms. And sometimes, what works well or looks good on one device, won't work at all on another device. Or, your carefully designed and formatted document may end up looking like a jumbled mess on someone else's computer. So, how do you balance the need to communicate ideas to large groups of people with the enormous diversity found in today's electronic devices? The answer: you don't have to because Adobe created the Portable Document Format (PDF) as a solution to incompatible document formats.*Adobe® Acrobat® Pro DC puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality and features available in Acrobat, you will ensure the integrity of your electronic documents regardless of who views them, on what devices, or with what operating systems. And that will give you the confidence and peace of mind that comes with knowing that what you meant to communicate is what your document recipients will see.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Acrobat Pro DC: Advanced

    Description

    As a business professional, you have some experience using Adobe® Acrobat®. Now you’re ready to take further advantage of all the features of Acrobat Pro DC to bring your documents to the next level. Whether you are creating PDFs for commercial printing or for viewing digital versions on a range of platforms, Adobe Acrobat Pro DC enables you to output your content so your audience will be able to access and view the document just the way you intended.*In this course, you will use Adobe Acrobat Pro DC to convert technical documents to PDF files, enhance PDF documents, create interactive PDF forms, and prepare PDF files for commercial printing.

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    Additional Information
    Exam Number

    Course Code

    ELK92-104

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Customizing the Acrobat Pro DC Workspace*Lesson 2: Creating PDFs from Technical Documents*Lesson 3: Enhancing PDF Documents*Lesson 4: Creating Interactive PDF Forms*Lesson 5: Finalizing PDF Files for Commercial Printing

    Learning Objectives

    Customize the Acrobat Pro DC workspace.*Create PDFs from technical documents.*Enhance PDF documents.*Create interactive PDF forms.*Finalize PDF files for commercial printing.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/08/olELK92-104_rev1.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -ELK92-104

    Course Time: 1.0 day

    As a business professional, you have some experience using Adobe® Acrobat®. Now you're ready to take further advantage of all the features of Acrobat Pro DC to bring your documents to the next level. Whether you are creating PDFs for commercial printing or for viewing digital versions on a range of platforms, Adobe Acrobat Pro DC enables you to output your content so your audience will be able to access and view the document just the way you intended.*In this course, you will use Adobe Acrobat Pro DC to convert technical documents to PDF files, enhance PDF documents, create interactive PDF forms, and prepare PDF files for commercial printing.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Acrobat XI Pro: Part 1 [ACE Certification]

    Description

    Communicating ideas and information is the cornerstone of organizational operations. And, electronic forms of communication have made the transfer of knowledge quick, easy, and inexpensive. The ability to harness the potential of electronic forms of communication is critical in nearly every type of organization. But, in many, if not most, organizations, people work with a wide variety of devices running on a wide variety of platforms. And sometimes, what works well or looks good on one device, won’t work at all on another device. Or, your carefully designed and formatted document may end up looking like a jumbled mess on someone else’s computer. So, how do you balance the need to communicate ideas to large groups of people with the enormous diversity found in today’s electronic devices? The answer: you don’t have to because Adobe created the Portable Document Format as a solution to incompatible document formats.*Adobe® Acrobat® XI Pro puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality and features available in Acrobat, you will ensure the integrity of your electronic documents regardless of who views them, on what devices, or with what operating systems. And that will give the confidence and peace of mind that comes with knowing that what you meant to communicate is what your document recipients will see.

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    Additional Information
    Exam Number

    Course Code

    ELK92-101

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Accessing PDF Documents*Lesson 2: Creating and Saving PDF Documents*Lesson 3: Navigating Content in a PDF Document*Lesson 4: Modifying PDF Documents*Lesson 5: Reviewing PDF Documents*Lesson 6: Converting PDF Files*Appendix A: Acrobat XI Pro on Touchscreen Devices*Appendix B: Adobe Acrobat XI Pro ACE Certification Exam Objectives

    Learning Objectives

    Access information in a PDF document.*Create and save PDF documents.*Navigate content in a PDF document.*Modify PDF documents.*Review PDF documents.*Convert PDF documents.

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    https://masterskill.co.za/edu_content/uploads/2017/08/ol92-101_rev2.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -ELK92-101

    Course Time: 1.0 day

    Communicating ideas and information is the cornerstone of organizational operations. And, electronic forms of communication have made the transfer of knowledge quick, easy, and inexpensive. The ability to harness the potential of electronic forms of communication is critical in nearly every type of organization. But, in many, if not most, organizations, people work with a wide variety of devices running on a wide variety of platforms. And sometimes, what works well or looks good on one device, won't work at all on another device. Or, your carefully designed and formatted document may end up looking like a jumbled mess on someone else's computer. So, how do you balance the need to communicate ideas to large groups of people with the enormous diversity found in today's electronic devices? The answer: you don't have to because Adobe created the Portable Document Format as a solution to incompatible document formats.*Adobe® Acrobat® XI Pro puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality and features available in Acrobat, you will ensure the integrity of your electronic documents regardless of who views them, on what devices, or with what operating systems. And that will give the confidence and peace of mind that comes with knowing that what you meant to communicate is what your document recipients will see.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Acrobat XI Pro: Part 2 [ACE Certification]

    Description

    As a business professional, you have some experience using Adobe® Acrobat®. Now you’re ready to take further advantage of all the features of Acrobat XI to bring your documents to the next level. Whether you are creating PDFs for commercial printing or for viewing digital versions on a range of platforms, Adobe Acrobat XI enables you to output your content so your audience will be able to access and view the document just the way you intended.*In this course, you will use Adobe Acrobat XI Pro to convert technical documents to PDF files, enhance PDF documents, create interactive PDF forms, and prepare and PDF files for commercial printing.

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    Additional Information
    Exam Number

    Course Code

    ELK92-102

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Customizing the Acrobat XI Pro Workspace*Lesson 2: Creating PDFs from Technical Documents*Lesson 3: Enhancing PDF Documents*Lesson 4: Securing PDF Documents*Lesson 5: Creating Interactive PDF Forms*Lesson 6: Finalizing PDF Files for Commercial Printing*Appendix A: Adobe Acrobat XI Pro ACE Certification Exam Objectives

    Learning Objectives

    Customize the Acrobat XI Pro workspace.*Create PDFs from technical documents.*Enhance PDF documents.*Secure PDF Documents.*Create interactive PDF forms.*Finalize PDF files for commercial printing.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/08/ol92-102_rev4.0-PDF.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -ELK92-102

    Course Time: 1.0 day

    As a business professional, you have some experience using Adobe® Acrobat®. Now you're ready to take further advantage of all the features of Acrobat XI to bring your documents to the next level. Whether you are creating PDFs for commercial printing or for viewing digital versions on a range of platforms, Adobe Acrobat XI enables you to output your content so your audience will be able to access and view the document just the way you intended.*In this course, you will use Adobe Acrobat XI Pro to convert technical documents to PDF files, enhance PDF documents, create interactive PDF forms, and prepare and PDF files for commercial printing.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Adobe Dreamweaver CC (2014): Part 1 [ACA + ACE Certification]

    Description

    You want to create and maintain web pages for your website. The fundamental elements of a web page are HTML, XHTML, CSS, and some JavaScript. These technologies take some time to master. In this course, you will use Adobe® Dreamweaver® to create web pages, focusing on the content, styling, and design. As you construct the web pages, Dreamweaver will competently create the XHTML, CSS, and JavaScript required.*You will also maintain and administer your website with Dreamweaver’s site and page management tools. The website and pages you create will reflect your content and design and will be professionally accurate for your site visitors.*This course covers the Web Authoring Using Adobe Dreamweaver CC objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

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    Additional Information
    Exam Number

    Course Code

    ELK92-003

    Course Time

    1.0 day

    Course Outline

    Lesson 1: Getting Started with Dreamweaver*Lesson 2: Creating a Website*Lesson 3: Creating Web Pages*Lesson 4: Inserting Tables and Importing Content

    Learning Objectives

    Identify Dreamweaver fundamentals.*Create websites.*Create web pages.*Insert tables and import content into web pages.*Create reusable site assets.*Link web pages and send the website to the server.

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    https://masterskill.co.za/edu_content/uploads/2017/08/olELK92-003_rev2.0-pdf.pdf

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    Logical Operations

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    Exam NumberCourse Code
    -ELK92-003

    Course Time: 1.0 day

    You want to create and maintain web pages for your website. The fundamental elements of a web page are HTML, XHTML, CSS, and some JavaScript. These technologies take some time to master. In this course, you will use Adobe® Dreamweaver® to create web pages, focusing on the content, styling, and design. As you construct the web pages, Dreamweaver will competently create the XHTML, CSS, and JavaScript required.*You will also maintain and administer your website with Dreamweaver’s site and page management tools. The website and pages you create will reflect your content and design and will be professionally accurate for your site visitors.*This course covers the Web Authoring Using Adobe Dreamweaver CC objectives to help students prepare for the Adobe Certified Associate (ACA) exam. This course is also designed to cover the Adobe Certified Expert (ACE) exam objectives.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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