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    Zoho CRM: Critical User Skills (Second Edition)

    Description

    A Customer Relationship Management (CRM) system is most effective in building strong relationships with customers. You can now take advantage of the powerful and user-friendly features of Zoho’s CRM to automate the sales processes within your organization.*This course will provide you with the knowledge and skills needed to use Zoho CRM in the real world. You will start using Zoho CRM by familiarizing yourself with the user interface and data components. To support the functioning of the sales process, you will manage inventory data, communication through emails, and repetitive tasks using macros. In addition to these functions, you will perform operations aimed at improving sales and enhancing customer satisfaction by performing marketing activities, customer support functions, and data analysis.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-621
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting Started with Zoho CRM*Lesson 2: Organizing Leads in the Zoho CRM Sales Process*Lesson 3: Executing the Sales Process*Lesson 4: Interacting with Leads and Contacts*Lesson 5: Simplifying and Automating Zoho CRM*Lesson 6: Performing Marketing Activities in Zoho CRM*Lesson 7: Managing Inventory in Zoho CRM*Lesson 8: Finalizing Sales*Lesson 9: Performing Customer Support Functions in Zoho CRM*Lesson 10: Analyzing Zoho CRM Data*Appendix A: The Zoho CRM Mobile Edition
    Learning Objectives

    Log in to Zoho CRM and customize user settings.*Organize leads in the Zoho CRM sales process.*Execute the sales process in Zoho CRM.*Interact with leads and contacts via emails, calls, events, and social media.*Simplify and automate Zoho CRM.*Perform marketing activities in Zoho CRM.*Manage the inventory in Zoho CRM.*Finalize sales.*Perform customer support functions in Zoho CRM.*Analyze CRM data.
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    https://masterskill.co.za/edu_content/uploads/2017/07/ol91-621_rev1.0-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-621

    Course Time: 1.0 Day

    A Customer Relationship Management (CRM) system is most effective in building strong relationships with customers. You can now take advantage of the powerful and user-friendly features of Zoho’s CRM to automate the sales processes within your organization.*This course will provide you with the knowledge and skills needed to use Zoho CRM in the real world. You will start using Zoho CRM by familiarizing yourself with the user interface and data components. To support the functioning of the sales process, you will manage inventory data, communication through emails, and repetitive tasks using macros. In addition to these functions, you will perform operations aimed at improving sales and enhancing customer satisfaction by performing marketing activities, customer support functions, and data analysis.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Zoho CRM Critical User Skills (First Edition)

    Description

    A Customer Relationship Management (CRM) system is most effective in building strong relationships with customers. You can now take advantage of the powerful and user-friendly features of Zoho’s CRM to automate the sales processes within your organization.*This course will provide you with the knowledge and skills needed to use Zoho CRM in the real world. You will start using Zoho CRM by familiarizing yourself with the user interface and data components. To support the functioning of the sales process, you will manage inventory data, communication through emails, and repetitive tasks using macros. In addition to these functions, you will perform operations aimed at improving sales and enhancing customer satisfaction by performing marketing activities, customer support functions, and data analysis.

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    Additional Information
    Exam Number

    –
    Course Code

    ELK91-620
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting Started with Zoho CRM*Lesson 2: Organizing Leads in the Zoho CRM Sales Process*Lesson 3: Executing the Sales Process in Zoho CRM*Lesson 4: Managing Emails and Macros in Zoho CRM*Lesson 5: Performing Marketing Activities in Zoho CRM*Lesson 6: Managing the Inventory in Zoho CRM*Lesson 7: Performing Customer Support Functions in Zoho CRM*Lesson 8: Analyzing Zoho CRM Data*Appendix A: The Zoho CRM Mobile Edition
    Learning Objectives

    Get started with Zoho CRM*Organize leads in the Zoho CRM sales process*Execute the sales process in Zoho CRM*Manage emails and macros in Zoho CRM*Perform marketing activities in Zoho CRM*Manage the inventory in Zoho CRM*Perform customer support functions in Zoho CRM*Analyze CRM data
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-620_rev1.0-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-620

    Course Time: 1.0 Day

    A Customer Relationship Management (CRM) system is most effective in building strong relationships with customers. You can now take advantage of the powerful and user-friendly features of Zoho’s CRM to automate the sales processes within your organization.*This course will provide you with the knowledge and skills needed to use Zoho CRM in the real world. You will start using Zoho CRM by familiarizing yourself with the user interface and data components. To support the functioning of the sales process, you will manage inventory data, communication through emails, and repetitive tasks using macros. In addition to these functions, you will perform operations aimed at improving sales and enhancing customer satisfaction by performing marketing activities, customer support functions, and data analysis.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Insightly for End Users

    Description

    Strong relationships with customers are one of the keys to a successful business. More and more companies are using software tools that help them initiate, track, and improve customer relationships. A number of vendors offer web-based applications specifically designed for this purpose. However, these services tend to be geared for larger businesses—making them too expensive or too complicated for smaller companies to adopt. Insightly is designed to meet the needs of small business owners and their employees—offering a powerful, scalable solution that is affordable and easy to use.

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    Additional Information
    Exam Number

    –
    Course Code

    ELK91-610
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Signing Up and Logging In to Insightly*Lesson 2: Creating and Managing Organizations*Lesson 3: Creating and Managing Contacts*Lesson 4: Creating and Managing Opportunities*Lesson 5: Working with Tasks and Projects*Lesson 6: Managing Emails and Generating Reports*Lesson 7: Managing Events and Notifications*Appendix A: Changing System Settings
    Learning Objectives

    Sign up and log in to Insightly.*Create and maintain organization records.*Create and manage contact.*Create and manage opportunities.Work with tasks and projects.*Manage emails and generate reports.*Manage events and notifications
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-610_rev2.1-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-610

    Course Time: 1.0 Day

    Strong relationships with customers are one of the keys to a successful business. More and more companies are using software tools that help them initiate, track, and improve customer relationships. A number of vendors offer web-based applications specifically designed for this purpose. However, these services tend to be geared for larger businesses—making them too expensive or too complicated for smaller companies to adopt. Insightly is designed to meet the needs of small business owners and their employees—offering a powerful, scalable solution that is affordable and easy to use.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Salesforce.com for Sales Representatives

    Description

    Building strong relationships with your customers is the key to sales success. Salesforce® is a powerful tool that enables you to manage your customer relationships more effectively and efficiently—resulting in greater sales to new and existing customers. This course will give you the knowledge and skills you need to use Salesforce in the real world—ultimately enabling you to meet and exceed your sales targets.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-600
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting Started with Salesforce*Lesson 2: Optimizing Lead Flow*Lesson 3: Managing Ongoing Sales Processes*Lesson 4: Managing the Opportunity Pipeline*Lesson 5: Streamlining Your Sales Process with Reports and Dashboards*Appendix A: Extending Salesforce with AppExchange*Appendix B: Integrating Salesforce with Microsoft Office and Google Apps
    Learning Objectives

    Get started with the Salesforce environment.*Optimize lead flow.*Manage ongoing sales processes.*Manage the opportunity pipeline.*Streamline the sales process with reports and dashboards.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-600_rev2.0-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-600

    Course Time: 1.0 Day

    Building strong relationships with your customers is the key to sales success. Salesforce® is a powerful tool that enables you to manage your customer relationships more effectively and efficiently—resulting in greater sales to new and existing customers. This course will give you the knowledge and skills you need to use Salesforce in the real world—ultimately enabling you to meet and exceed your sales targets.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

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    Microsoft Windows 8.1 Tablet for Business Use

    Description

    Your Windows 8.1 tablet is a powerful tool to help you stay organized and connected when you are on the move. Today’s tablets are powerful computers in their own right. You can use your Windows 8.1 tablet to manage your schedule, keep up with news and email, compose and deliver presentations, and even run productivity apps such as Microsoft Office. In this course, you will learn how to set up, configure, and secure a Windows 8.1 tablet, run and use various apps, manage files, use your tablet in conjunction with other devices, and search for information.

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    Additional Information
    Exam Number

    –
    Course Code

    ELK91-131
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting Started with Your Microsoft Windows 8.1 Tablet*Lesson 2: Managing Apps*Lesson 3: Finding Information*Lesson 4: Sharing Information*Lesson 5: Managing Files*Lesson 6: Configuring Your Tablet*Lesson 7: Securing Your Tablet*Appendix A: Windows 8.1 Navigation Summary*Appendix B: Setting Up Tablets*Appendix C: Backup and Sync
    Learning Objectives

    Run and use apps on a Windows 8.1 tablet.*Install, configure, and uninstall Windows 8.1 apps.*Use Windows 8.1 features to quickly find information.*Share information from a Windows 8.1 tablet.*Manage files on your tablet.*Configure your tablet and the devices you connect to it.*Secure your tablet and the resources you access with it.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-131_rev2.0-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-131

    Course Time: 1.0 Day

    Your Windows 8.1 tablet is a powerful tool to help you stay organized and connected when you are on the move. Today's tablets are powerful computers in their own right. You can use your Windows 8.1 tablet to manage your schedule, keep up with news and email, compose and deliver presentations, and even run productivity apps such as Microsoft Office. In this course, you will learn how to set up, configure, and secure a Windows 8.1 tablet, run and use various apps, manage files, use your tablet in conjunction with other devices, and search for information.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Microsoft Windows 8.1: Transition from Windows 7

    Description

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves performing a greater number of work-related tasks, from a variety of devices, regularly. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer. While being able to access your work from nearly anywhere is a matter of convenience and efficiency, it also has its drawbacks. Some devices simply don’t have the ability to run many of the applications you use in an office setting. You have likely experienced the frustration of trying to review a document from a mobile device, only to encounter an error message.*With the release of Windows 8.1, Microsoft has made strides in bridging the gap between your laptop or desktop PC, and a variety of mobile devices. While this may bring us one step closer to the ability to work anywhere, any time, from any device, it can present some challenges. How can an operating system designed to work on mobile devices also function on a PC? How can you make a smooth transition from one type of device to another? And, how compatible can these vastly different environments really be?*Because considerations such as these went into the design and development of Windows 8.1, you may find the Windows 8.1 environment to be a rather dramatic change from what you’re used to. But, developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you’ve gained a foundational understanding of how to operate within the Windows 8.1 environment from your PC, you’ll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 8.1 operating system.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-130
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Navigating the Windows 8.1 Environment*Lesson 2: Working with Common Features*Lesson 3: Customizing the Windows 8.1 Environment*Lesson 4: Using Internet Explorer 11*Lesson 5: Using Windows 8.1 Security Features*Lesson 6: Using Other Windows 8.1 Features
    Learning Objectives

    Navigate the Windows 8.1 environment.*Work with common features.*Customize the Windows 8.1 environment.*Use Internet Explorer 11 in the new user interface.*Use Windows 8.1 security features.*Use other Windows 8.1 features.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-130_rev2.0-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-130

    Course Time: 1.0 Day

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves performing a greater number of work-related tasks, from a variety of devices, regularly. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer. While being able to access your work from nearly anywhere is a matter of convenience and efficiency, it also has its drawbacks. Some devices simply don't have the ability to run many of the applications you use in an office setting. You have likely experienced the frustration of trying to review a document from a mobile device, only to encounter an error message.*With the release of Windows 8.1, Microsoft has made strides in bridging the gap between your laptop or desktop PC, and a variety of mobile devices. While this may bring us one step closer to the ability to work anywhere, any time, from any device, it can present some challenges. How can an operating system designed to work on mobile devices also function on a PC? How can you make a smooth transition from one type of device to another? And, how compatible can these vastly different environments really be?*Because considerations such as these went into the design and development of Windows 8.1, you may find the Windows 8.1 environment to be a rather dramatic change from what you're used to. But, developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you've gained a foundational understanding of how to operate within the Windows 8.1 environment from your PC, you'll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 8.1 operating system.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Introduction to Personal Computers Using Microsoft Windows 8.1

    Description

    Welcome to Introduction to Personal Computers Using Microsoft® Windows® 8.1. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8.1 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8.1 user interface and its basic capabilities. In this course, you will explore Windows 8.1 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

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    Additional Information
    Exam Number

    –
    Course Code

    ELK91-129
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting to Know PCs and the Windows 8.1 User Interface*Lesson 2: Using Windows Store Apps and Navigation Features*Lesson 3: Working with Desktop Applications*Lesson 4: Using Internet Explorer 11*Lesson 5: Customizing the Windows 8.1 Environment*Lesson 6: Using Windows 8.1 Security Features*Appendix A: Other Windows 8.1 Features*Appendix B: Help+Tips App*Appendix C: Windows 8.1 Navigation Summary
    Learning Objectives

    Get to know PCs and the Windows 8.1 user interface.*Use Windows Store apps and navigation features.*Work with Desktop applications.*Use Internet Explorer 11.*Customize the Windows 8.1 environment.*Use Windows 8.1 security features.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/05/olELK91-129_rev2.0-pdf.pdf
    suppliers

    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-129

    Course Time: 1.0 Day

    Welcome to Introduction to Personal Computers Using Microsoft® Windows® 8.1. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8.1 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8.1 user interface and its basic capabilities. In this course, you will explore Windows 8.1 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Using Microsoft Windows 8.1

    Description

    Welcome to Using Microsoft® Windows® 8.1. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8.1 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8.1 user interface and its basic capabilities. In this course, you will explore Windows 8.1 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-128
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting to Know PCs and the Windows 8.1 User Interface*Lesson 2: Using Windows Store Apps and Navigation Features*Lesson 3: Working with Desktop Applications*Lesson 4: Using Internet Explorer 11*Lesson 5: Customizing the Windows 8.1 Environment*Lesson 6: Using Windows 8.1 Security Features*Appendix A: Other Windows 8.1 Features*Appendix B: Help+Tips App*Appendix C: Windows 8.1 Navigation Summary
    Learning Objectives

    Get to know PCs and the Windows 8.1 user interface.*Use Windows Store apps and navigation features.*Work with Desktop applications.*Use Internet Explorer 11.*Customize the Windows 8.1 environment.*Use Windows 8.1 security features.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/05/olELK91-128_rev2.0-pdf.pdf
    suppliers

    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-128

    Course Time: 1.0 Day

    Welcome to Using Microsoft® Windows® 8.1. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8.1 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8.1 user interface and its basic capabilities. In this course, you will explore Windows 8.1 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Introduction to Personal Computers Using Microsoft Windows 8

    Description

    Welcome to Introduction to Personal Computers Using Microsoft® Windows® 8. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8 user interface and its basic capabilities. In this course, you will explore Windows 8 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-117
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting to Know PCs and the Windows 8 User Interface*Lesson 2: Using Modern Apps and Navigation Features*Lesson 3: Working with Desktop Applications*Lesson 4: Using Internet Explorer 10*Lesson 5: Customizing the Windows 8 Environment*Lesson 6: Using Windows 8 Security Features
    Learning Objectives

    Navigate the Windows 8 and Desktop environments.*Manage files and folders.*Use programs and tools provided by Windows 8.*Browse the Internet.*Customize the Windows 8 Start screen and Desktop.*Use Windows 8 security features.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/05/olELK91-117_rev2.0-pdf1.pdf
    suppliers

    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-117

    Course Time: 1.0 Day

    Welcome to Introduction to Personal Computers Using Microsoft® Windows® 8. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8 user interface and its basic capabilities. In this course, you will explore Windows 8 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Microsoft Windows 8 Tablet for Business Use

    Description

    Your Windows 8 tablet is a powerful tool to help you stay organized and connected when you are on the move. Today’s tablets are powerful computers in their own right. You can use your Windows 8 tablet to manage your schedule, keep up with news and email, compose and deliver presentations, even run productivity apps such as Microsoft Office. In this course, you will learn how to set up, configure, and secure a Windows 8 tablet, run and use various apps, manage files, use your tablet in conjunction with other devices, and search for information.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-104
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting Started with your Microsoft Windows 8 Tablet*Lesson 2: Managing Apps*Lesson 3: Finding Information*Lesson 4: Sharing Information*Lesson 5: Managing Files*Lesson 6: Configuring Your Tablet*Lesson 7: Securing Your Tablet*Appendix A: Windows 8 Navigation Summary*Appendix B: Tablet Setup*Appendix C: Backup and Sync
    Learning Objectives

    Run and use apps on a Windows 8 tablet.*Install, configure, and uninstall Windows 8 apps.*Use Windows 8 features to quickly find information.*Share information from a Windows 8 tablet.*Manage files on your tablet.*Configure your tablet and the devices you connect to it.*Secure your tablet and the resources you access with it.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/05/olELK91-104_rev2.1-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-104

    Course Time: 1.0 Day

    Your Windows 8 tablet is a powerful tool to help you stay organized and connected when you are on the move. Today's tablets are powerful computers in their own right. You can use your Windows 8 tablet to manage your schedule, keep up with news and email, compose and deliver presentations, even run productivity apps such as Microsoft Office. In this course, you will learn how to set up, configure, and secure a Windows 8 tablet, run and use various apps, manage files, use your tablet in conjunction with other devices, and search for information.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Microsoft Windows 8: Transition from Windows 7

    Description

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves performing a greater number of work-related tasks, from a variety of devices, regularly. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer. While being able to access your work from nearly anywhere is a matter of convenience and efficiency, it also has its drawbacks. Some devices simply don’t have the ability to run many of the applications you use in an office setting. You have likely experienced the frustration of trying to review a document from a mobile device, only to encounter an error message.*With the release of Windows 8, Microsoft has made strides in bridging the gap between your laptop or desktop PC, and a variety of mobile devices. While this may bring us one step closer to the ability to work anywhere, any time, from any device, it can present some challenges. How can an operating system designed to work on mobile devices also function on a PC? How can you make a smooth transition from one type of device to another? And, how compatible can these vastly different environments really be?*Because considerations such as these went into the design and development of Windows 8, you may find the Windows 8 environment to be a rather dramatic change from what you’re used to. But, developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you’ve gained a foundational understanding of how to operate within the Windows 8 environment from your PC, you’ll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 8 operating system.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-103
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Navigating the Windows 8 Environment*Lesson 2: Working with Common Features*Lesson 3: Customizing the Windows 8 Environment*Lesson 4: Using Internet Explorer 10*Lesson 5: Using Windows 8 Security Features*Lesson 6: Using Other Windows 8 Features
    Learning Objectives

    Navigate the Windows 8 environment.*Work with common features.*Customize the Windows 8 environment.*Use Internet Explorer 10 in the New User Interface.*Use Windows 8 security features.*Use other Windows 8 features.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/05/olELK91-103_rev2.1-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-103

    Course Time: 1.0 Day

    Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves performing a greater number of work-related tasks, from a variety of devices, regularly. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer. While being able to access your work from nearly anywhere is a matter of convenience and efficiency, it also has its drawbacks. Some devices simply don't have the ability to run many of the applications you use in an office setting. You have likely experienced the frustration of trying to review a document from a mobile device, only to encounter an error message.*With the release of Windows 8, Microsoft has made strides in bridging the gap between your laptop or desktop PC, and a variety of mobile devices. While this may bring us one step closer to the ability to work anywhere, any time, from any device, it can present some challenges. How can an operating system designed to work on mobile devices also function on a PC? How can you make a smooth transition from one type of device to another? And, how compatible can these vastly different environments really be?*Because considerations such as these went into the design and development of Windows 8, you may find the Windows 8 environment to be a rather dramatic change from what you're used to. But, developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being able to comfortably work from a number of platforms, and a number of devices, nearly anywhere you go. Once you've gained a foundational understanding of how to operate within the Windows 8 environment from your PC, you'll be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 8 operating system.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Using Microsoft Windows 8

    Description

    Welcome to Using Microsoft® Windows® 8. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8 user interface and its basic capabilities. In this course, you will explore Windows 8 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

    Dislike (0)
    Additional Information
    Exam Number

    –
    Course Code

    ELK91-102
    Course Time

    1.0 Day
    Course Outline

    Lesson 1: Getting to Know PCs and the Windows 8 User Interface*Lesson 2: Using Modern Apps and Navigation Features*Lesson 3: Working with Desktop Applications*Lesson 4: Using Internet Explorer 10*Lesson 5: Customizing the Windows 8 Environment*Lesson 6: Using Windows 8 Security Features*Appendix A: Other Windows 8 Features
    Learning Objectives

    Navigate the Windows 8 and Desktop environments.*Manage files and folders.*Use programs and tools provided by Windows 8.*Browse the Internet.*Customize the Windows 8 Start screen and Desktop.*Use Windows 8 security features.
    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/05/olELK91-102_rev2.1-pdf.pdf
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    Logical Operations
    Reviews (0)
    Exam NumberCourse Code
    -ELK91-102

    Course Time: 1.0 Day

    Welcome to Using Microsoft® Windows® 8. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 8 interface. This course will help you to define what a PC is, and familiarize you with the Windows 8 user interface and its basic capabilities. In this course, you will explore Windows 8 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users.

      Course Description

      Learning Objectives

      Course Outline

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