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Building strong relationships with your customers is the key to sales success. Salesforce® is a powerful tool that enables you to manage your customer relationships more effectively and efficiently—resulting in greater sales to new and existing customers. This course will give you the knowledge and skills you need to use Salesforce in the real world—ultimately enabling you to meet and exceed your sales targets.
Lesson 1: Getting Started with Salesforce*Lesson 2: Optimizing Lead Flow*Lesson 3: Managing Ongoing Sales Processes*Lesson 4: Managing the Opportunity Pipeline*Lesson 5: Streamlining Your Sales Process with Reports and Dashboards*Appendix A: Extending Salesforce with AppExchange*Appendix B: Integrating Salesforce with Microsoft Office and Google Apps
Get started with the Salesforce environment.*Optimize lead flow.*Manage ongoing sales processes.*Manage the opportunity pipeline.*Streamline the sales process with reports and dashboards.
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