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Today’s workplace brings together a variety of people with very diverse backgrounds and behaviors. Discover how culture and politics impact your organization, and learn to reverse prejudicial thinking and understand how gestures and body language can differ between cultures. This book will guide you through mastering how you think about yourself and others, how to speak and listen effectively to people with different backgrounds, and how to pay attention to the non-verbal language of “where, when, and how” you do things.
Exam Number | – |
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Course Code | CCT-030 |
Course Time | Self-study or Classroom Training |
Course Outline | Part 1: Manage Your Mind*Part 2: Manage Your Words*Part 3: Manage the Unspoken*Part 4: Taking Action*Part 5: Diversity and Globalization |
Learning Objectives | To help you explore your thoughts, feelings, and attitudes about people different from yourself.*To explain techniques for improving how you communicate and use language in a diverse setting.*To increase your awareness of how you behave and interact with diverse colleagues and customers |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-030_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-030 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewFilled with practical business writing exercises and activities, this self-paced workbook covers basic organizational skills, clear and concise writing, spelling, punctuation tips, and much more. The focus is on ways to edit, tone, and clarify business memos, letters, and reports.
Exam Number | – |
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Course Code | CCT-017 |
Course Time | Self-study or Classroom Training |
Course Outline | Part 1: Introduction*Part 2: Some Basics of Style*Part 3: Starting with the Sentence*Part 4: Exercises to Help You Write Better Memos*Part 5: The Business Letter*Part 7: Now You Try It! |
Learning Objectives | Learn techniques for spelling accuracy.*Understand punctuation and capitalization rules.*Review principles of usage.*Explore ways to write memos, letters, and reports. |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-017_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-017 |
Course Description
Learning Objectives
Course Outline
Download Course Overview