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Professionalism in the Office: Proven Techniques for Administrators, Secretaries, and Coordinators (Revised Edition)
Exam NumberCourse Code
CCT-024

Course Time: Self-study or Classroom Training

The role of the secretary has blossomed into many different roles with the advent of new communication tools and the many changes in the workforce. This book has been revised and updated to blend the idea, the tasks, and the roles of the secretary and to show how the standards and professionalism that the secretarial role embraced can be modernized and shared throughout an office.