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This book presents six keys to excellence in management. Examples of “best” and “worst” managers are provided for comparison. Exercises and case studies cover succeeding as a leader, communicating, persuading and influencing people, creating superior service, managing time, and much more.
Exam Number | – |
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Course Code | AXO84-051 |
Course Time | Self-study or Classroom Training |
Course Outline | Section 1: What is Excellence in Management?*Section 2: The Best and Worst Managers Exercise*Section 3: Excellence In Management Inventory*Section 4: Excellence In Management Strategies*Section 5: Excellence in Management Action Planning* Section 5: The Manager’s Report Card |
Learning Objectives | N/A |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/08/olAXO84-051_rev1.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | AXO84-051 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewThe activities and techniques outlined in this book will teach you to communicate clearly, correctly, and concisely; format documents for maximum impact; use shirtsleeve English to get your point across; tailor your communication to different learning styles; and simplify your messages to ensure they will get read. Paring your writing down to a distinct and concise message makes a huge difference in what your reader pays attention to and retains. Today’s limited time, technological advances, and increased pace of communication means that every written word counts. You will learn critical skills for delivering messages with impact, such as constructing eye-catching subject lines and using parallel construction.
Exam Number | – |
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Course Code | CCT-014 |
Course Time | Self-study or Classroom Training |
Course Outline | Introduction*Part 1: Use Shirtsleeve English*Part 2: Use Power Language*Part 3: K.I.S.S. Keep It Short & Simple!*Part 4: Format for Your Reader’s Eye*Appendix |
Learning Objectives | To introduce the reader to the principles of Shirtsleeve English.*To empower the reader’s writing by using verbs.*To update the reader’s style by keeping things short and simple.*To deploy information on the page for the reader’s eye. |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-014_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-014 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewOne of the most fundamental questions we ask ourselves is “Why am I here?” In our efforts to answer this question, many of us become motivated to seek another path, one that will lead to greater personal and spiritual fulfillment. The same is true of our professional lives. This book helps you find a level of success in your career by guiding you through the process of self-discovery. The knowledge you gain will help you clarify your values, recognize your talents and skills, and overcome the intuitive blocks you may have. Filled with many thought-provoking exercises and friendly advice, this book will show you how you can find your purpose and change your life.
Exam Number | – |
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Course Code | CCT-015 |
Course Time | Self-study or Classroom Training |
Course Outline | Part 1: What Is Purpose?*Part 2: Veil 1: Busyness*Part 3: Veil 2: What Will Other People Think?*Part 4: Veil 3: I’m Not ________ Enough*Part 5: Veil 4: Fear*Part 6: Veil 5: The Seduction of More |
Learning Objectives | To help you discover your life purpose.*To describe barriers that can get in the way of defining your life purpose.*To present tools for overcoming these barriers to help you live a more fulfilling life. |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-015_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-015 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewN / A
Exam Number | – |
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Course Code | CCT-019 |
Course Time | Self-study or Classroom Training |
Course Outline | Part 1: Storytelling in the Workplace*Part 2: Developing Your Story*Part 3: Bringing Your Story to Life*Part 4: Connecting with the Audience Through Your Delivery*Appendix |
Learning Objectives | To demonstrate the ways that storytelling makes an effective business communication tool in the workplace.*To explore the elements of story development as they apply to a business setting.*To spell out how to take a story from rough draft to refined form.*To present delivery techniques to help storytellers build connections with. |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-019_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-019 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewAn excellent guide if you’re wishing to position yourself for upward professional mobility. This book introduces techniques for developing positive working relationships with those above you in the organization. It’s not easy to “manage your boss,” but the tips provided will help you handle and offer both praise and criticism.
Exam Number | – |
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Course Code | AXO84-119 |
Course Time | Self-study |
Course Outline | Section 1: Introduction*Section 2: Focusing on the Big Picture*Section 3: Communicate with Impact*Section 4: Talk’s Not Cheap: Building Bridges Via Meetings*Section 5: Confronting with Compassion*Section 6: How to Read Your Boss*Section 7: The Care and Feeding of a Boss*Section 8: Managing Time Management Monsters*Section 9: Coping with Dreadful Bosses*Section 10: Chutes or Ladders*Section 11: The Final Episode |
Learning Objectives | N/A |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/10/olAXO84-119_rev1.0-pdf1.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | AXO84-119 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewMany companies initiate contact with the media in order to make major announcements, introduce new products, or influence others with their ideas. Whatever the situation, it is important to be confident in any encounter with the media. Media Interviews was written just for this purpose. It is the definitive media training workbook designed to give you the skills and training you need to be prepared and effective during an interview – from what to say and what not to say, to how to stay in control and develop the right attitude. This book will help you handle each encounter with poise and confidence.
Exam Number | – |
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Course Code | AXO84-131 |
Course Time | 1.0 Day |
Course Outline | Part 1: Understanding the Media*Part 2: Meeting the Media*Part 3: Preparing for Media Interviews*Part 4: Making the Most of the Interview*Part 5: Enhancing Your Media Skills |
Learning Objectives | The Growth of “The Media”*Your Relationship with the Media*Possessing the Right Attitude*Respecting Every Media Opportunity |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/10/olAXO84-131_rev1.0-pdf1.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | AXO84-131 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewThis book will help you build the tools to initiate a networking plan with specific goals, establish relationships that are meaningful and long-term, use electronic media to expand your network, and develop ways to promote yourself through your networking. Knowing how to network is an important skill for everyone to have. To get a new job, secure a promotion, publicize your favorite cause, or build a business, you have to create a networking strategy. Everyone has a personal networking style, and this book will help you understand your style, and design an approach that will work for you.
Exam Number | – |
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Course Code | CCT-020 |
Course Time | Self-study or Classroom Training |
Course Outline | Part 1: Understanding Successful Networking*Part 2: Building Networking Relationships*Part 3: Refining Your Professional Presence*Part 4: Bell-Ringing Telephone Techniques*Part 5: Networking via E-Mail and the Internet*Part 6: The Networking Power of Self-Promotion*Part 7: Special Networking Challenges: Novices and Veterans*Appendix |
Learning Objectives | To provide a comprehensive understanding of networking—what it is, what it is not, and why it is so important to career and personal growth.*To highlight the role of focus in defining networking goals and creating a strategic action plan for success.*To present the fundamentals of successful networking: building and growing a network, nurturing relationships with key influencers, and refining your professional presence.*To explore traditional networking tools and techniques, as well as the additional networking opportunities of e-mail and the Internet.*To explain strategies for overcoming networking challenges and roadblocks that can derail career success. |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-020_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-020 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewToday many companies devote enormous effort to the introduction of their new products. The solid information and supporting techniques in this book will help you cut R&D costs, reduce product development lead times, and provide more vital management information. It also includes a review of ROA and ROI and how you can improve these very significant numbers.
Exam Number | – |
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Course Code | AXO84-048 |
Course Time | Self-study or Classroom Training |
Course Outline | Module 1: Forcing Improvements in New Product Introduction*Module 2: The Key Business Documents*Module 3: Changing the Organizational Structures*Module 4: The Major Phases of the New Product Introduction Process*Module 5: Conclusion Breakthrough Thinking |
Learning Objectives | Learn about improvements in new product introduction*Explore necessary key business documents*Understand changing organizational structures*Review the major phases of new product introduction |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/08/olAXO84-048sg_rev1.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | AXO84-048 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewEssential design information that provides a visual vocabulary and an introduction to concepts of design based on the work of well-known designers.
Exam Number | – |
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Course Code | AXO84-112 |
Course Time | Self-study or Classroom Training |
Course Outline | Section 1: Design*Section 2: Graphic design*Section 3: Roots*Section 4: Audience*Section 5: Process*Section 6: Gestalt*Section 7: Marks*Section 8: Symbols*Section 9: Logos*Section 10: Pictographs*Section 11: Identity*Section 12: System*Section 13: Tape*Section 14: Stages*Section 15: Thumbnails*Section 16: Colour*Section 17: Cameaready*Section 18: Grids*Section 19: Portfolio*Section 20: Resume |
Learning Objectives | N/A |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/08/olAXO84-112_rev1.0-pdf1.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | AXO84-112 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewA concise guide to effective office management. Topics include how to plan, organize, and establish controls for better results. Exercises and case studies cover leadership in the office, building performance measurement, coaching and counseling skills, and more.
Exam Number | – |
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Course Code | CCT-021 |
Course Time | Self-study or Classroom Training |
Course Outline | Part 1: Roles and Responsibilities*Part 2: Setting Office Guidelines and Procedures*Part 3: Staffing the Office*Part 4: Your Leadership Effectiveness*Part 5: The Importance of Good Customer Relations |
Learning Objectives | To explain the role of an office manager.*To discuss personnel relationships.*To present leadership and human relations skills.*To give tips about handling special situations. |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-021_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-021 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewDesigned to be used by workers at all levels, this innovative new book addresses both the positive and negative aspects of office politics. It not only explains why political situations are so common, it also shows how you can use them to your benefit. Learn how to confidently and diplomatically respond to unfair situations, and even how to recover from your own political blunders. Discover the five simple rules of office politics that will enhance your career. The importance of mutual understanding and respect in dealing with office politics is emphasized, but tips of recognizing devious tactics are also provided.
Exam Number | – |
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Course Code | AXO84-061 |
Course Time | 1.0 Day |
Course Outline | Section 1: Understanding Workplace Politics*Section 2: The Way It Is*Section 3: Politics Can Improve Your Career*Section 4: Devious Tactics Can Destroy*Section 5: The Long and Short of Office Relationships*Section 6: The Art of Political Negotiations*Section 7: Political Liberty |
Learning Objectives | Understand the need of being political in the workplace*Learn positive political techniques*Discover strategies for political negotiating*Understand negative politics and how to deal with them |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/08/olAXO84-061_rev1.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | AXO84-061 |
Course Description
Learning Objectives
Course Outline
Download Course OverviewN / A
Exam Number | – |
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Course Code | CCT-022 |
Course Time | Self-study or Classroom Training |
Course Outline | Part 1: Time Management Principles*Part 2: Time Management Techniques*Part 3: Time Management Innovations*Part 4: Time-Saving Tips for Travelers*Part 5: Action Planning*Appendix |
Learning Objectives | To help you determine how you presently use time.*To make you aware of the portion of time over which you have control.*To teach you how to make the most effective use of the time under your control.*To help you handle time not under your control in a more efficient way.*To allow you to use time the way you choose (work, play, or rest). |
Download Course | https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-022_r4.0-pdf.pdf |
suppliers | Logical Operations |
Exam Number | Course Code |
- | CCT-022 |
Course Description
Learning Objectives
Course Outline
Download Course Overview