Accountability: Managing for Maximum Results (1st Edition)| Exam Number | Course Code |
| – | CCT-002 |
Course Time: Self-study or Classroom Training
This self-paced book will teach you the techniques to manage employees for maximum results--either individually or as a team. Employees who feel a sense of "ownership" in their organization and their work are more responsible and productive. After completing this course, you will have the critical skills to increase employee self-confidence and success, establish positive expectations and rapport, delegate effectively to get the results you need, and strengthen communication and trust through active listening.
