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Accountability: Managing for Maximum Results (1st Edition)
Exam NumberCourse Code
CCT-002

Course Time: Self-study or Classroom Training

This self-paced book will teach you the techniques to manage employees for maximum results--either individually or as a team. Employees who feel a sense of "ownership" in their organization and their work are more responsible and productive. After completing this course, you will have the critical skills to increase employee self-confidence and success, establish positive expectations and rapport, delegate effectively to get the results you need, and strengthen communication and trust through active listening.