Quotes

First impressions matter, and studies have shown that many people’s first impressions are formed within the first 30 seconds. This self-paced book focuses on “total presentation,” the mix of verbal and non-verbal signals that define your image. You will learn how to make the most of your appearance, develop your own personal style, and communicate confidently in the workplace.

This self-paced book will teach you the techniques to manage employees for maximum results–either individually or as a team. Employees who feel a sense of “ownership” in their organization and their work are more responsible and productive. After completing this course, you will have the critical skills to increase employee self-confidence and success, establish positive expectations and rapport, delegate effectively to get the results you need, and strengthen communication and trust through active listening.

Many companies initiate contact with the media in order to make major announcements, introduce new products, or influence others with their ideas. Whatever the situation, it is important to be confident in any encounter with the media. Media Interviews was written just for this purpose. It is the definitive media training workbook designed to give you the skills and training you need to be prepared and effective during an interview – from what to say and what not to say, to how to stay in control and develop the right attitude. This book will help you handle each encounter with poise and confidence.

Essential design information that provides a visual vocabulary and an introduction to concepts of design based on the work of well-known designers.