Training Materials

View Cart “Wellness In The Workplace: How to Plan, Implement and Evaluate a Wellness Program (1st Edition)” has been added to your cart.

Showing 61–72 of 203 results

  • blue

    Developing as a Professional: 50 Tips for Getting Ahead (1st Edition)

    Description

    Developing as a Professional is a how-to guide to presenting yourself well in business and social situations. You will learn what qualities define a professional and what you can do to gain recognition as a true professional in your workplace. The tips in this book are easy to turn to for on-the-job advice on everything from developing good work habits to minding your cubicle manners, as well as networking and scheduling your time effectively. Finally you will find new ways to cope with workplace challenges such as defusing conflict and managing pressure and stress.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-044

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: Become a Professional*Part 2: Mind Your Manners*Part 3: Act Like a Professional*Part 4: Improve Your Skills*Part 5: Cope with Challenges

    Learning Objectives

    To help you take your job seriously and believe that what you do is important.*To describe appropriate behavior in business and social situations.*To show you how to present yourself professionally.*To develop good oral and written communication skills.*To help you maintain good professional relationships with co-workers and customers.*To teach you how to improve your job skills.*To demonstrate how to handle tough situations.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-044_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-044

    Course Time: Self-study or Classroom Training

    Developing as a Professional is a how-to guide to presenting yourself well in business and social situations. You will learn what qualities define a professional and what you can do to gain recognition as a true professional in your workplace. The tips in this book are easy to turn to for on-the-job advice on everything from developing good work habits to minding your cubicle manners, as well as networking and scheduling your time effectively. Finally you will find new ways to cope with workplace challenges such as defusing conflict and managing pressure and stress.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Developing Instructional Design: A Step-By-Step Guide to Success (1st Edition)

    Description

    Understand how tested training methods can work to make employees work harder and with greater determination to master learning materials. Step-by-step, you will learn how to choose the best training methodologies, tools and techniques. How to set realistic objectives. How to make your presentations exciting and easy-to-understand. Lastly, how to build the three critical factors of involvement, participation, and self-pacing into your training programs. This book is the trainer’s survival kit, and is for anyone faced with designing and delivering training programs. The skills and technique, quizzes and checklists provide instant learning and feedback. You are now on your way to designing and presenting guaranteed successful training programs.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-045

    Course Time

    Self-study or Classroom Training

    Course Outline

    Section I: Overview*Section II: Step 1 – Planning*Section III: Step 3 – Preparing*Section IV: Step 3 – Conducting*Section V: Step 4 – Evaluating

    Learning Objectives

    To give tips on planning training sessions.*To suggest ways to prepare for instructional sessions.*To discuss conducting and evaluating instruction.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-045_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-045

    Course Time: Self-study or Classroom Training

    Understand how tested training methods can work to make employees work harder and with greater determination to master learning materials. Step-by-step, you will learn how to choose the best training methodologies, tools and techniques. How to set realistic objectives. How to make your presentations exciting and easy-to-understand. Lastly, how to build the three critical factors of involvement, participation, and self-pacing into your training programs. This book is the trainer's survival kit, and is for anyone faced with designing and delivering training programs. The skills and technique, quizzes and checklists provide instant learning and feedback. You are now on your way to designing and presenting guaranteed successful training programs.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Developing Positive Assertiveness: Practical Techniques for Personal Success (3rd Edition)

    Description

    Make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-046

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: How to Develop Positive Assertiveness*Part 2: Ensuring Successful Change*Part 3: Feelings: The Emotional Part of Assertiveness*Part 4: Changing Your Behaviors*Part 5: Expanding Your Assertiveness*Part 6: Assertive Power Steps*Part 7: Assertive Confrontation

    Learning Objectives

    To improve relationship skills.*To explain aggressive, assertive, and nonassertive speech and body language.*To show assertive behavior according to personality type.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-046_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-046

    Course Time: Self-study or Classroom Training

    Make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Developing Self-Esteem: A Guide for Positive Success (Revised Edition)

    Description

    Maximize your marketable strengths. Create a permanent, positive belief system. The rewards will touch every area of your life. Develop a positive belief system. Risk change and overcome fears. Turn negative thinking patterns around.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-047

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: How to Believe in Yourself and Others*Part 2: How to Make What You Want to Happen Come True*Part 3: Summary and Appendix

    Learning Objectives

    To explain how self-esteem affects one’s attitudes and actions.*To direct ways to develop self-esteem.*To help children develop self-esteem.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-047_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-047

    Course Time: Self-study or Classroom Training

    Maximize your marketable strengths. Create a permanent, positive belief system. The rewards will touch every area of your life. Develop a positive belief system. Risk change and overcome fears. Turn negative thinking patterns around.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Dynamics of Diversity: Strategic Programs for Your Organization (1st Edition)

    Description

    Diversity is a key element in any successful workplace, but to be successful, a diverse workforce must learn to work together. This book helps you implement a company-wide diversity training program. Learn how to expose key issues, get your management’s buy-in, develop and implement your plan, and more.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-048

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: An Overview of Diversity*Part 2: Implementing a Five-Step Diversity Training Process

    Learning Objectives

    To define the meaning of diversity in the workplace.*To show the desirable elements of a diversity training program.*To present qualities of good diversity trainers.*To present the reasons for diversity training.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-048_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-048

    Course Time: Self-study or Classroom Training

    Diversity is a key element in any successful workplace, but to be successful, a diverse workforce must learn to work together. This book helps you implement a company-wide diversity training program. Learn how to expose key issues, get your management's buy-in, develop and implement your plan, and more.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Effective Performance Appraisals: A Practical Guide (4th Edition)

    Description

    N / A

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-049

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: Are You Ready for Better Appraisals?*Part 2: Setting the Stage*Part 3: Preparing for More Effective Appraisals*Part 4: Conducting the Appraisal*Appendix

    Learning Objectives

    To discuss principles of performance appraisals.*To give tips for conducting an appraisal.*To discuss management leadership skills.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-049_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-049

    Course Time: Self-study or Classroom Training

    N / A

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Effective Presentation Skills: A Practical Guide to Better Speaking (3rd Edition)

    Description

    Give confident, enthusiastic, and persuasive presentations. With an emphasis on the need for preparation and practice, this course provides guidance on how to organize, create, and deliver effective presentations. Conquer your fear of public speaking. Prepare and deliver well organized presentations. Capture and maintain audience interest

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-013

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: Assessing Your Skills*Part 2: Planning Your Presentation*Part 3: Slides and Other Visual Aids*Part 4: New Technology for Presentations*Part 5: Preparing Your Presentation*Part 6: Delivering Your Presentation with Energy and Composure

    Learning Objectives

    To explain how to build credibility and confidence as a speaker.*To show how to use presentation technology to your advantage.*To provide techniques for preparing and delivering a presentation well.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-013_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-013

    Course Time: Self-study or Classroom Training

    Give confident, enthusiastic, and persuasive presentations. With an emphasis on the need for preparation and practice, this course provides guidance on how to organize, create, and deliver effective presentations. Conquer your fear of public speaking. Prepare and deliver well organized presentations. Capture and maintain audience interest

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Effective Sales Management: How to Build a Winning Sales Team (1st Edition)

    Description

    N / A

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-050

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: What Sales Management Is All About*Part 2: Recruiting*Part 3: Training*Part 4: Motivating and Managing Salespeople*Part 5: Evaluating Your Sales Team*Part 6: Some Final Thoughts

    Learning Objectives

    To show how to recruit a successful sales team.*To explain sales training.*To explain strategies for motivating salespeople.*To discuss evaluation techniques.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-050_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-050

    Course Time: Self-study or Classroom Training

    N / A

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Excellence in Management, Revised Edition

    Description

    This book presents six keys to excellence in management. Examples of “best” and “worst” managers are provided for comparison. Exercises and case studies cover succeeding as a leader, communicating, persuading and influencing people, creating superior service, managing time, and much more.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    AXO84-051

    Course Time

    Self-study or Classroom Training

    Course Outline

    Section 1: What is Excellence in Management?*Section 2: The Best and Worst Managers Exercise*Section 3: Excellence In Management Inventory*Section 4: Excellence In Management Strategies*Section 5: Excellence in Management Action Planning* Section 5: The Manager’s Report Card

    Learning Objectives

    N/A

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/08/olAXO84-051_rev1.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -AXO84-051

    Course Time: Self-study or Classroom Training

    This book presents six keys to excellence in management. Examples of “best” and “worst” managers are provided for comparison. Exercises and case studies cover succeeding as a leader, communicating, persuading and influencing people, creating superior service, managing time, and much more.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Fat-Free Writing: Business Writing for the Information Age (1st Edition)

    Description

    The activities and techniques outlined in this book will teach you to communicate clearly, correctly, and concisely; format documents for maximum impact; use shirtsleeve English to get your point across; tailor your communication to different learning styles; and simplify your messages to ensure they will get read. Paring your writing down to a distinct and concise message makes a huge difference in what your reader pays attention to and retains. Today’s limited time, technological advances, and increased pace of communication means that every written word counts. You will learn critical skills for delivering messages with impact, such as constructing eye-catching subject lines and using parallel construction.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-014

    Course Time

    Self-study or Classroom Training

    Course Outline

    Introduction*Part 1: Use Shirtsleeve English*Part 2: Use Power Language*Part 3: K.I.S.S. Keep It Short & Simple!*Part 4: Format for Your Reader’s Eye*Appendix

    Learning Objectives

    To introduce the reader to the principles of Shirtsleeve English.*To empower the reader’s writing by using verbs.*To update the reader’s style by keeping things short and simple.*To deploy information on the page for the reader’s eye.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-014_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-014

    Course Time: Self-study or Classroom Training

    The activities and techniques outlined in this book will teach you to communicate clearly, correctly, and concisely; format documents for maximum impact; use shirtsleeve English to get your point across; tailor your communication to different learning styles; and simplify your messages to ensure they will get read. Paring your writing down to a distinct and concise message makes a huge difference in what your reader pays attention to and retains. Today's limited time, technological advances, and increased pace of communication means that every written word counts. You will learn critical skills for delivering messages with impact, such as constructing eye-catching subject lines and using parallel construction.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Finding Your Purpose: A Guide to Personal Fulfillment (Revised Edition)

    Description

    One of the most fundamental questions we ask ourselves is “Why am I here?” In our efforts to answer this question, many of us become motivated to seek another path, one that will lead to greater personal and spiritual fulfillment. The same is true of our professional lives. This book helps you find a level of success in your career by guiding you through the process of self-discovery. The knowledge you gain will help you clarify your values, recognize your talents and skills, and overcome the intuitive blocks you may have. Filled with many thought-provoking exercises and friendly advice, this book will show you how you can find your purpose and change your life.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    CCT-015

    Course Time

    Self-study or Classroom Training

    Course Outline

    Part 1: What Is Purpose?*Part 2: Veil 1: Busyness*Part 3: Veil 2: What Will Other People Think?*Part 4: Veil 3: I’m Not ________ Enough*Part 5: Veil 4: Fear*Part 6: Veil 5: The Seduction of More

    Learning Objectives

    To help you discover your life purpose.*To describe barriers that can get in the way of defining your life purpose.*To present tools for overcoming these barriers to help you live a more fulfilling life.

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/11/olCCT-015_r4.0-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -CCT-015

    Course Time: Self-study or Classroom Training

    One of the most fundamental questions we ask ourselves is "Why am I here?" In our efforts to answer this question, many of us become motivated to seek another path, one that will lead to greater personal and spiritual fulfillment. The same is true of our professional lives. This book helps you find a level of success in your career by guiding you through the process of self-discovery. The knowledge you gain will help you clarify your values, recognize your talents and skills, and overcome the intuitive blocks you may have. Filled with many thought-provoking exercises and friendly advice, this book will show you how you can find your purpose and change your life.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

  • blue

    Insightly for End Users

    Description

    Strong relationships with customers are one of the keys to a successful business. More and more companies are using software tools that help them initiate, track, and improve customer relationships. A number of vendors offer web-based applications specifically designed for this purpose. However, these services tend to be geared for larger businesses—making them too expensive or too complicated for smaller companies to adopt. Insightly is designed to meet the needs of small business owners and their employees—offering a powerful, scalable solution that is affordable and easy to use.

    Dislike (0)
    Additional Information
    Exam Number

    Course Code

    ELK91-610

    Course Time

    1.0 Day

    Course Outline

    Lesson 1: Signing Up and Logging In to Insightly*Lesson 2: Creating and Managing Organizations*Lesson 3: Creating and Managing Contacts*Lesson 4: Creating and Managing Opportunities*Lesson 5: Working with Tasks and Projects*Lesson 6: Managing Emails and Generating Reports*Lesson 7: Managing Events and Notifications*Appendix A: Changing System Settings

    Learning Objectives

    Sign up and log in to Insightly.*Create and maintain organization records.*Create and manage contact.*Create and manage opportunities.Work with tasks and projects.*Manage emails and generate reports.*Manage events and notifications

    Download Course

    https://masterskill.co.za/edu_content/uploads/2017/07/olELK91-610_rev2.1-pdf.pdf

    suppliers

    Logical Operations

    Reviews (0)
    Exam NumberCourse Code
    -ELK91-610

    Course Time: 1.0 Day

    Strong relationships with customers are one of the keys to a successful business. More and more companies are using software tools that help them initiate, track, and improve customer relationships. A number of vendors offer web-based applications specifically designed for this purpose. However, these services tend to be geared for larger businesses—making them too expensive or too complicated for smaller companies to adopt. Insightly is designed to meet the needs of small business owners and their employees—offering a powerful, scalable solution that is affordable and easy to use.

      Course Description

      Learning Objectives

      Course Outline

      Download Course Overview

1 2 3 4 5 6 7 8 9 15 16 17
1 item