Stay informed on #COVID19 by visiting

Important IT skills for today’s workforce

Go Back

Important IT skills for today’s workforce


If you are working in the IT sector, it is important to remember that your personal development is key to a successful career. Any IT specialist will tell you that it is imperative to keep developing your skills. The IT industry continuously evolves, and workers need to keep up to date with the latest industry trends.

We look at some of the most important IT skills for today’s workforce and what areas they should concentrate on developing.

Understanding how the Cloud Works

Regardless of whether a company uses their own server or a vendors’, they rely heavily on the Cloud. It is vital that all IT professionals understand how the Cloud functions, how to keep it secure, and what regulatory issues the company needs to be made aware of.

Cloud Computing courses include:

ELK85-718 Introduction to Cloud Computing
ELK85-195 CompTIA Cloud Essentials (Exam CL0-001)
ELK93-008 Google Cloud Administration: Google Drive and Productivity Apps
ELK94-009 Google Cloud Fundamentals
ELK93-017 NCTA Cloud Technologies
ELK93-018 NCTA Cloud Operations
ELK93-019 NCTA Cloud Architecture

Technology Integration

IT professionals need to know how all systems, devices, and programs within their company work together. Having the ability to integrate a variety of technologies is imperative.

Technology Integration courses include:

ELK94-002SG Developing Android™ Mobile Apps for Business
ELK94-003SG Developing iOS® Mobile Apps for Business
ELK94-101 Mobile App Security (MMAS Exam): Android Edition
ELK94-102 Mobile App Security (MMAS Exam): iOS Edition
ELK93-031 CompTIA Mobility+ (Exam MB0-001) 
ELK94-102 CompTIA Mobile App Security+ iOS Edition (Exam IOS-001)

Understanding Different Programming Platforms

Infrastructure and programming are quickly becoming more and more integrated. The two need to successfully communicate with each other. With this in mind, it is vital that IT professionals have a fully rounded understanding of the different programming platforms available.

Programming courses include:

ELK94-007 Content Authoring Fundamentals
ELK94-010 Python Programming: Introduction
ELK94-012 Python Programming: Advanced
ELK94-011 Programming Google App Engine Applications in Python
ELK94-013 Zoho Creator: Essentials of Application Development)

Multi-generational Work Environment

Today’s IT workforce consists of 4 generations. Each generation comes with their own unique capabilities, communication style, and work expectations. It is important that employees from different generations of IT experience embrace their differences and find ways to learn from each other. This is vital to personal development.

The Value of Soft Skills

Soft skills separate the bad candidates from the good. If an IT professional lacks in soft skills, their chances of getting a job with a good company are drastically lowered. IT professionals need to be able to work across a multitude of functions and communicate with all employees, from entry-leveol to C-suite, as well as remote and on-site employees.

Soft Skills courses include:

ELK88-687SG Excellence in Technical Customer Service
ELK88-748SG Leading Virtual Teams
ELK85-035SG Fundamentals of Finance for IT Managers
ELK85-069SG Effective Contract Negotiation for IT Managers
ELK85-070SG Motivating IT Teams

Effectively Recognising and Responding to Cybersecurity Threats

No matter what role a person plays in IT, they need to have cybersecurity capabilities. This doesn’t mean that everyone needs to be a cybersecurity specialist. However, they do need to understand the process of how certain breeches occur and have the capability to recognise possible vulnerabilities.

Cybersecurity courses include:

ELK93-028SG CyberSAFE (Securing Assets For End-users) Extended Edition
ELK93-023SG CompTIA® Advanced Security Practitioner (CASP) (Exam CAS-002)
ELK93-022SG CompTIA Security+ (Exam SY0-401)
ELK93-006SG CyberSec First Responder: Threat Detection and Response

Ability to Give up Some Control

With a multitude and continually growing list of apps and programmes available to the public, departments other than IT understand what tools will help them work more effectively. IT specialists need to be able to recognise this and be flexible, giving up some control.

Understanding and Development of Data Analytics

It is becoming increasingly important for IT professionals to understand how all analytics tools work. This applies to analytics tools for a variety of business facets including: cybersecurity, web traffic, business intelligence, and artificial intelligence.

Data Analytics courses include:

ELK35-104 SharePoint 2013 Business Intelligence (Microsoft Course 55042AC)
ELK35-105 Microsoft SharePoint 2013 End to End Business Intelligence Boot Camp (Microsoft Course 55045AC)
ELK35-107 PowerPivot, Power View and SharePoint 2013 Business Intelligence Center for Analysts (Microsoft Course 55049AC)
ELK35-118 Data Modeling with SQL Business Intelligence Semantic Model (BISM) Tabular (Microsoft Course 55163AC)
ELK35-251 Oracle Business Intelligence: Create Reports & Interactive Dashboards

Continuous Educational Development

IT continues to evolve, and IT professionals need to keep up with any industry changes and innovations. Focus on certain elements of IT that you prefer, be it cybersecurity or Cloud technologies and continue your education in this field. This is how you become a specialist in your IT career.

Advance your IT skills with Masterskill

Masterskill is one of South Africa’s leading providers of IT content. Through strategic partnerships, we deliver a quick turn-around time when the latest courses, technologies, and examinations are released into the market.

What sets Masterskill apart is our dedication to providing a range of services based on the individual learning requirements of the student. In addition to generic courseware titles, we also offer services that allow clients to create customised training material.

Our courseware is well-known for its ease of preparation for facilitators, and is made up of hand on activities and practical labs – all of which are learner focused.

Contact Masterskill today to learn more about our IT courseware and training materials.

Dislike (0)