How to Boost your Emotional Intelligence in the Workplace


In 1995, renowned science journalist and psychologist Daniel Goleman published a book called “Emotional Intelligence.” The book was described as “a revolutionary, paradigm-shattering idea,” by The Harvard Business Review. Goleman’s book had a place on The New York Times bestseller list for over a year and over 5,000,000 copies went to print worldwide. Many people don’t understand what emotional intelligence is and why it is so vital. So, what exactly is it? To sum it up, Emotional Intelligence (EQ), is the ability to perceive, evaluate, and control emotions. Much like IQ, EQ is a measurable component that makes up who… Read More

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ITIL®: The Next Big Growth Opportunity for Your Business

ITIL® is the most widely accepted approach to IT service management in the world, and it continues to be one of the most sought-after IT certifications available today.  ITIL® practices are designed to help companies identify areas where they need improvement, providing vendor-neutral guidelines on where to make specific changes to reduce costs and increase productivity. Training on ITIL® practices helps empower IT teams to deliver better value and services to their business by aligning IT service delivery with the needs of the company and IT users, and it helps individuals and organizations use IT to realize business change, transformation, and growth.… Read More

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Webinar Recording and Slides

Webinar Recording and Slides: ITIL: The Next Big Growth Opportunity for Your Business Hi John, Life gets busy and we understand if you had to miss our webinar, ITIL: The Next Big Growth Opportunity for Your Business, so we have included a link to the recording for your convenience below. If you did attend the webinar, thank you for attending. We hope you enjoyed it. Please feel free to view the recording and share it with others in your organization. Recording Download     Power point As requested, below are a couple supporting documents to help you learn more about Logical Operations'… Read More

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Steps to Creating a Successful Blended Learning Course


Blended Learning refers to the combination of face to face and digital education. Blending the classroom with digital learning provides learners with an enriching and engaging experience. So how can you create a blended learning course? We have put together a few tips to help you seamlessly integrate classroom and online learning. Define your learning objectives With every learning strategy, you need to clearly define y our objectives and your goals. Strategic and well-defined objectives work as a guide to help you develop a successful course. Your objectives need to cover both face to face and online aspects of the… Read More

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Important IT skills for today’s workforce


If you are working in the IT sector, it is important to remember that your personal development is key to a successful career. Any IT specialist will tell you that it is imperative to keep developing your skills. The IT industry continuously evolves, and workers need to keep up to date with the latest industry trends. We look at some of the most important IT skills for today’s workforce and what areas they should concentrate on developing. Understanding how the Cloud Works Regardless of whether a company uses their own server or a vendors’, they rely heavily on the Cloud.… Read More

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Benefits of Gamification in eLearning


Students and the eLearning sector have benefited greatly from the introduction of gamification to education. Gamification allows learners to experience real-life challenges and scenarios in a safe, comfortable environment. This gives them a sense of personal experience before entering the work space. Let's explore how Gamification benefits the learner and enhances the eLearning experience. Defining Gamification for eLearning In eLearning, Gamification is not just about 'gaming' or being competitive. Gamification in eLearning is about applying the concept of game-design to a non-game application. It is a concept based on gaming technology that is applied to specific learner content, designed to… Read More

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IT Certification Stats for 2017


Goal settings should always be a part of our professional and personal development. Setting goals in the IT environment should be embraced, particularly in an industry that is ever evolving and advancing. IT certifications are strategically designed to be goal driven. Certification and training specialist, Microsoft, has even begun to give out badges (mini certificates) with their courses. This helps to motivate learners, and makes their learning experience that much more rewarding. Certification Magazine recently completed a survey in which they asked respondents how many of them plan on getting new certifications in 2017. They found that 75% of respondents… Read More

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